One of the things that can help a user to use a service again is the technical assistance that he/she receives from a service provider. To be able to implement live technical assistance on a website, you can resort to LiveZilla.
The most intelligent technical assistance
Thanks to LiveZilla any company will be capable of keeping control of technical assistance in real time or to leave a contact address by means of which the users can get in touch with them.
From the interface, the people in charge of the technical assistance will be able to see all the details of the users that get in touch with them, like the country, the browser and the operating system that they use, which can be very useful when it has something to do with website problems.
The ideal program for online customer services.
Both the program's interface as well as the interface that the user sees when he/she connects to the technical assistance are customizable, and can be offered to be able to offer the best service possible.
Therefore, if you need a program to handle the technical assistance of your website, you only have to download LiveZilla.