Snapchat, like any other social network, has a team of workers who are responsible for managing the platform. Their functions include blocking those accounts that violate the terms and conditions of the service. In the following sections, we will tell you about the most common reasons why an account may be locked. Also, we will explain the different types of locks and what to do in each case.

Why can you be locked on Snapchat?

Snapchat provides a list of reasons why an account may be locked. All of them violate the rules of use of the social network. The most common are as follows:

  • Use of third-party applications or modifications when accessing Snapchat services.
  • Sending spam or content that violates the terms and conditions of the platform. This last point includes such things as pornography, threats, harassment, or intimidation, among others.
  • Detection of suspicious activity, such as mass sending of friend requests.
  • Detection that the account could be at risk.
  • Login from an unauthorized device.

Having clear the reasons why you might have been locked on Snapchat, let's review what kind of locks there are.

Account temporarily locked

In this case, the account has been locked for some time only. None of your profile data has been deleted and can be easily recovered.

Solution. Log in normally to the application and select the activation button.

Account permanently locked

Permanent locking results in the total loss of the account. All your profile information will be deleted and cannot be recovered.

Solution. There is no way to recover a permanently locked account. If you wish to use Snapchat again, create a new account and avoid taking the same actions that led to the locking of your previous profile.

Account locked because it has been compromised

This type of locking occurs when anomalies are detected in the use of your account, such as logging in from an unknown IP or misuse of certain application features.

Solution. Contact the social network administrators to explain the problem you are experiencing. You can do it at the following URL, where you will see a simple form.


After submitting all the data, the Snapchat team will contact you.